Política de envío

BodyHub Fashion – Shipping Policy

At BodyHub Fashion, we aim to deliver your orders quickly and securely. Please read our shipping policy below for details on order processing, delivery times, and shipping charges.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Orders placed after 5:00 PM (UK time) will be processed the next business day.
During peak periods, promotions, or sales, processing times may be slightly longer.

2. UK Shipping

Standard Delivery: 2–4 business days
Express Delivery: 1–2 business days (where available)
Shipping fees are calculated at checkout.
Once dispatched, you will receive a tracking number via email or SMS.

3. International Shipping

International Standard Delivery: 5–10 business days
International Express Delivery: 3–5 business days (where available)
Delivery times may vary depending on destination, customs clearance, and local courier services.
International shipping rates are calculated at checkout.

4. Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, import taxes, or fees, which are the responsibility of the customer.
BodyHub Fashion is not responsible for delays caused by customs clearance.
Any customs fees paid are non-refundable.

5. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.
Please allow up to 24 hours for tracking information to update.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details.
If a parcel is returned due to an incorrect address, failed delivery attempt, or refusal to pay customs charges:

The customer will be responsible for any additional shipping costs.
Refunds (if applicable) will be issued minus shipping and handling fees.

7. Lost, Delayed, or Damaged Parcels

BodyHub Fashion is not responsible for delays caused by couriers, weather conditions, or customs.
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos.
Lost parcels must be reported within 3 days of the expected delivery date.

8. Multiple Packages

Orders containing multiple items may be shipped in separate packages at no extra cost to the customer.

9. Contact Us

For shipping-related inquiries, please contact our customer support team with your order number.